Saturday, August 28, 2010

Lessons Learned: Candle Retailer Regrets Custom Shopping Cart

Lessons Learned: Candle Retailer Regrets Custom Shopping Cart

This is from another blog I follow. For those of you looking at starting an e-commerce site, beware of some of the pitfalls that can happen when deciding on a web page format. As this retailer found out, Flash can make a site really cool looking but Google search does not pick up Flash so your website can be very difficult to find.

Also, another good point he brough up was with regards to hosting versus a managed service. He made quite a large investment in servers that he ended up not needing in the end.

Anyone looking or considering e-commerce, please feel free to give me a call or e-mail me and I will be happy to share my thoughts, insights and ideas with you.

Thursday, August 19, 2010

New Dinerware Video!

Check out our new Dinerware video! Very well done.

Monday, August 16, 2010

Higher Ground Cafe In Calgary Saves $20,000 Per Year Using Dinerware

The Higher Ground Café is located in Calgary’s trendy Kensington area where shoppers and residents enjoy the unique independent retail shops and restaurants. Throughout the years they’ve grown to be one of the “go to” places to relax while enjoying a fresh cup of organic coffee, tasty meal, or bringing in your laptop to catch up on the latest gossip with their Wi-Fi network while enjoying a glass of wine.

Four years ago, operating with a manual order system, they needed to improve their line ups and speed up service with a POS system. “We wanted something to simplify our ordering system, and Dinerware was very user friendly, so we decided to go with Factor One Technology as our provider”, says owner Dave Hockey.

To read more click here or visit Factor One for more details.

Monday, August 9, 2010

Calgary's Cafe Koi Spends Less Than $300 In Support Costs In Two Years


Two years ago Café Koi needed to replace their old Point-of-Sale system in their restaurant in order to improve work flows and customer service. In their search they looked at several different options and decided to go with the relative new comer to the Canadian market, Dinerware, offered by reseller Factor One Technology.


“We chose Dinerware because it was very easy to use,” says Chef Philip Wong, who opened Café Koi in 2005. Thanks to how intuitive and easy the system was to use, they built their own menu and were ready to go very quickly. “We wanted something that would be simple and fast to train staff, easy to change items and prices on our menu and full of useful management information. Dinerware met these requirements.”

Click here to see the rest of the story!